We stand by the quality of our products 100%. If you purchase a product from TruSleight, we will guarantee our product as long as you own it. If you purchase a product that is defective or breaks through normal use, send it back to us and we will repair it or send you a brand new product. Just email Dave at Dave@TruSleight.com for details. Our goal is to make sure you have a great product to use for as long as you want to use it!
WHAT WE DON'T COVER:
- Second-hand purchases: We keep a database of everyone who purchases our products and taking care of our customers is our priority. Also, with the amount of knockoffs on the market, verifying our customers is is important. We do not wholesale and you can only get our products directly from us.
- You lost it: Sorry, we need to see where the issue is in case we need to make a design change.
- You decided not to use it. Our guarantee only covers damaged or defective issues in our products.
- Your dog ate it: Actually... we will cove this, but it is on you to prove it!
As stated above... We value our customers and your satisfaction. If you have an issue with one of our products, just emails and we will work it out!
- Howard and Dave